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Elements and Performance Criteria

Required Skills

Required skills

communication skills to liaise with customer and colleagues and negotiate with site owner

literacy skills to interpret technical documentation specifications and service orders

numeracy skills to

take measurements

interpret results

planning and organising skills to organise and prepare installation resources

problemsolving skills to respond to typical installation challenges

taskmanagement skills to

adhere to all safety requirements

work systematically with required attention to detail

technical skills to

perform diagnostic procedures

use hand and power tools

use test equipment to install equipment

Required knowledge

broad knowledge of whole industry product range

contemporary equipment and connection methods

customer service principles particularly dealing with customers face to face

enterprise or service specific knowledge of products and services supplied

OHS general principles and enterprisespecific JSA requirements

overview knowledge of

objectives and methods of training for product use for customer education

radio frequency RF theory principles and safety

telephony principles to support return path awareness

preinstallation enterprisespecific requirements

quality assurance of enterprise requirements

return path technology

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the performance criteria required skills and knowledge range statement and the Assessment Guidelines for the Training Package

Overview of assessment

Critical aspects for assessment and evidence required to demonstrate competency in this unit

Evidence of the ability to

identify installation requirements

install equipment applying OHS requirements and work practices

configure set equipment to customer requirements

conduct functionality tests and interpret results

provide customer training appropriate to the equipment

complete the task and handover to customer

Context of and specific resources for assessment

Assessment must ensure

site for digital reception equipment installation

range of digital reception equipment currently used in industry

range of test equipment required for digital reception equipment installation and testing

Methods of assessment

A range of assessment methods should be used to assess practical skills and knowledge The following examples are appropriate for this unit

direct observation of the candidate installing digital reception equipment

direct observation of the candidate conducting signal measurement

oral or written questioning of the candidate to assess knowledge of digital reception equipment and test methods

Guidance information for assessment

Holistic assessment with other units relevant to the industry sector workplace and job role is recommended for example

ICTDREA Install a complex digital reception system

ICTDRE3165A Install a complex digital reception system.

Aboriginal people and other people from a nonEnglish speaking background may have second language issues

Access must be provided to appropriate learning and assessment support when required

Assessment processes and techniques must be culturally appropriate and appropriate to the oral communication skill level and language and literacy capacity of the candidate and the work being performed

In all cases where practical assessment is used it will be combined with targeted questioning to assess required knowledge Questioning techniques should not require language literacy and numeracy skills beyond those required in this unit of competency

Where applicable physical resources should include equipment modified for people with special needs

Range Statement

The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.

Relevant legislation, codes, regulations and standards may include:	Australian Communications Industry Forum (ACIF) standards and codes AS Communications Cabling Manual (CCM) Volume 1 AS/NZS 3000:2007 AS/NZS 3080:2003 AS/NZS 3084:2003 AS/NZS 3085.1:2004 AS/NZS IEC 61935.1:2006 AS/NZS IEC 61935.2:2006 AS/NZS ISO/IEC 14763.3:2007 AS/NZS ISO/IEC 15018:2005 AS/NZS ISO/IEC 24702:2007 cabling security codes and regulations Environment Protection Acts Trades Practices Act Institute of Electrical and Electronics Engineers (IEEE) standards ISO Draft 11801 OHS Acts and relevant codes and standards regulated or industry codes of practice, including appropriate Australian Communications and Media Authority (ACMA) standards technical standards AS/ACIF S008:2006 and AS/ACIF S009:2006.
Safety hazards may refer to:	debris excessive dust or noise exposed electrical wiring exposed machinery industrial spilled chemicals unsafe spatial separation of cables unsafe structures wet areas.
Digital reception may include:	services: community television FTA (open broadcast TV) IPTV pay TV service provision media: cable satellite terrestrial wireless.
Barriers to installation may include:	furniture location internal walls personal safety provision and location of power outlets.
Tools may include:	crimping tool hand tools power tools stripping tool terminating tools tool kit.
Signal level may refer to:	level of signal required to operate equipment effectively set by carrier specifications.
Customer equipment may include:	audiovisual (AV) units digital TV IPTV unit master antenna television (MATV) units.
Cabling may refer to :	coax data cable optical patch cable.
OHS and environmental requirements may relate to:	identifying other services including power and gas personal protective equipment: earmuffs gloves head protection masks protective suits safety boots safety glasses safe work practices, such as the safe use and handling of: chemicals materials tools and equipment safety equipment: flashing lights safety barriers warning signs and tapes witches hats special access requirements environmental considerations: clean-up protection stormwater protection waste management.
Functional test may include:	carrier specific test noise measurements qualitative test signal power level spectrum analysis use of test pattern voltage alignment tests.
Services may include:	community television FTA (open broadcast TV) IPTV pay TV.
Warranties may relate to:	support provided by network service provider support specified by the equipment manufacturer or supplier.